Refund and Cancellation Policy
Last updated: 19 October 2026
Authentic Living (sole proprietorship) · Chennai, Tamil Nadu, India · contact@authenticliving.in
This policy explains how cancelling and refunds work for the Embodied Growth Studio annual membership, provided by Authentic Living.
Cancelling your membership
You can cancel at any time. Go to the Membership page while signed in, choose Manage membership, then Stop renewal. Your membership stays active until the end of the year you’ve paid for, and you won’t be charged again. You can also email us and we’ll cancel it for you.
7-day refund on new memberships
If you’ve just bought an annual membership and change your mind, email us within 7 days of your payment and we’ll give you a full refund. Your membership access ends when the refund is processed.
After 7 days
After the first 7 days, payments are non-refundable and we don’t offer refunds for part of a year. You keep access until the end of your paid year, and you can stop renewal at any time so you aren’t charged for the next year.
Renewals
Membership renews automatically each year at the annual price shown on the Membership page. We aim to email you before each renewal so you have time to decide. If you’re charged for a renewal you meant to cancel, email us within 7 days of the renewal date and we’ll refund it.
How refunds are paid
Approved refunds go back to your original payment method through Razorpay (for payments in India) or PayPal (for international payments). They usually arrive within 5–7 working days, depending on your bank, card or PayPal account.
Duplicate or failed payments
If you’re charged twice by mistake, or charged without your membership being activated, email us and we’ll put it right — either by activating your membership or refunding the payment in full.